Privacy Policy

‍1. SCOPE ‍

Welcome to SkyFots Global Logistics. We are committed to safeguarding your privacy and ensuring that your data is managed securely and responsibly. This Privacy Policy outlines how we gather, utilize, and protect your information when you access our website.

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2. INTRODUCTION

This Privacy Policy (referred to as the "Policy") pertains to any personal information that SkyFots Global Logistics (collectively referred to as "SkyFots Global Logistics", "us", "we", or "our")—gathers when you access our website at https://skyfotsglobal.com/ (the "Website"), as well as the products or services we provide on or through our Website and any of our mobile applications (each referred to as an "App") (collectively termed our "Services"). This Policy outlines how we gather and use your information when you visit our Website or engage with our Services. We collect and utilize your personal information as detailed in this Policy.

This Privacy Policy pertains solely to our Services and does not apply to services that are not owned or managed by us, which include third-party websites. We are committed to processing all Personal Information given to us in compliance with applicable data protection and privacy laws, along with model standards.

WE REQUEST THAT YOU READ THIS POLICY CAREFULLY TO FULLY UNDERSTAND OUR APPROACH TO YOUR PERSONAL INFORMATION. IF YOU DO NOT ACCEPT THIS POLICY, PLEASE DO NOT ACCESS OR UTILIZE OUR WEBSITE.

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3. DEFINITIONS

The following terms are used within this Policy and are defined here for clarification:

(a) "Controller" refers to the individual or legal entity, public authority, agency, or any other organization that determines, either alone or in collaboration with others, the purposes and methods of processing personal data; this includes situations where applicable data protection laws or regulations dictate the purposes and means of processing;

(b) "data subject" denotes a natural person who is identified or can be identified; an identifiable person can be recognized, either directly or indirectly, particularly through an identification number or through one or more specific factors related to their physical, physiological, mental, economic, cultural, or social identity.;

(d) “processing” means any operation or set of operations performed upon personal data, whether manually or by automatic means, such as collection, recording, organization, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, blocking, erasure or destruction;

(e) “Processor” shall mean a natural or legal person, public authority, agency, or any other body that processes personal data on behalf of the data controller.

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4. HOW WE COLLECT PERSONAL DATA

We collect personal data in a variety of ways. The means of collection are :

(i) PERSONAL DATA COLLECTED DIRECTLY FROM YOU

We collect personal data directly from you (electronically, in writing, or verbal) in the course of our business relationship or through website-based inquiry forms. You also provide new or updated or corrected personal data to us from time to time.

This information includes:

(a) Business or personal information, such as company name and your position in the company, full name, age, email address, telephone number, address, etc., of companies or individuals who are easily distinguishable. This group includes current, past, and potential registered users, prospective users, newsletter applicants, and all other persons who interact with our platform in various ways ("Users"), along with other individuals we communicate with or engage, either together or separately.

(b) Your inquiries, our responses, and other related information, such as the subject of the query, the service type you are interested in, requirements for the service you wish to consult with us (including pickup and delivery addresses and shipping options/ specifications).

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5. HOW WE USE YOUR PERSONAL DATA

(i) LEGAL BASUS FOR PROCESSING

The primary legal justification for processing your Personal Data is our legitimate interest in managing our business, or as necessary to engage in or fulfill the terms of a contract with you or your employer. When we depend on consent as the legal basis for processing, we obtain that consent beforehand. If we do not request your consent, we are employing a different legally valid basis for such processing.

(ii) Besides the other uses mentioned or described elsewhere in this Privacy Policy, SkyFots Global Logistics and our third-party service providers may use the information we collect for various purposes, including:

(a) providing requested Services to you;

(b) providing regulatory required communications;

(d) Authenticate your identity and the data you present in alignment with our regulatory duties using both internal and third-party instruments.

(e) marketing or promoting our services;

(f) performing fulfillment functions;

(g) engaging third party service providers to perform supply-chain management services;

(h) conducting satisfaction and other surveys;

(i) sending you information that you request from us, promotional materials regarding our services and facilities, and any other communication for any other legitimate and lawful business purposes;

(j) improving the System’s content, materials, and services; and

(k) more effectively and efficiently responding to both current and future customer (or potential customer) inquiries; and

(l) analyzing and improving the content, features, Software, Site, and Mobile Applications that we make available on the System.

(m) To protect the integrity of our System, our Services, and our reputation.

(n) To prosecute or defend legal claims.

(o) To protect other users of our websites, and to ensure no unlawful or unethical activity occurs through our systems.

We might obtain further Personal Information about you from third parties and other identification or verification services. With your approval, we may also gather additional Personal Information through other methods, including emails, surveys, and other communication forms. Once you start using our services, we will keep records of and collect information about your activities in relation to our Services. We will not disclose or share your Personal Information with any third party without your consent, unless required for providing our services or as dictated by relevant legislation.

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(ii) Cookies & Tracking Technologies

Our website uses cookies to enhance your browsing experience. You can adjust your cookie preferences through your browser settings.

A "Cookie" is a small piece of information that a website assigns to your device while you are viewing a website. Cookies are very helpful and can be used for various purposes. These purposes include allowing you to navigate between pages efficiently, enabling automatic activation of certain features, remembering your preferences, and making the interaction between you and our Services quicker and easier. Cookies are also used to help ensure that the advertisements you see apply to you and your interests and to compile statistical data on your use of our Services.

The Site uses the following types of cookies:

(a) 'Session cookies', which are stored only temporarily during a browsing session to allow normal use of the system and are deleted from your device when the browser is closed;

(b) 'Persistent cookies' which are read only by the Site, are saved on your computer for a fixed period and are not deleted when the browser is closed. Such cookies are used where we need to know who you are for repeat visits, for example, to allow us to store your preferences for the next sign-in;

(c) 'third party cookies' which are set by other online services that run content on the page you are viewing, for example, by third-party analytics companies who monitor and analyze our web access..

Cookies do not contain any information that identifies you, but Personal Information that we store about you may be linked, by us, to the information stored in and obtained from cookies. You may remove the cookies by following the instructions of your device preferences; however, if you choose to disable cookies, some features of our Site may not operate properly, and your online experience may be limited.

We also use a tool called “Google Analytics” to collect information about your use of the Site. Google Analytics collects information such as how often users access the Site, what pages they visit when they do so, etc. We use the information we get from Google Analytics only to improve our Site and services. Google Analytics collects the IP address assigned to you on the date you visit sites, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your visits to this Site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.

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(iii) Third party collection of information

Our policy only addresses the use and disclosure of information we collect from you. To the extent you disclose your information to other parties or sites throughout the internet, different rules may apply to their use or disclosure of the information you disclose to them. We encourage you to read the terms and conditions and privacy policy of each third party that you choose to disclose information to. This Privacy Policy does not apply to the practices of companies that we do not own or control, or two individuals whom we do not employ or manage, including any of the third parties to which we may disclose information as outlined in this Privacy Policy.

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6. HOW DO WE SAFEGUARD YOUR INFORMATION ?

We take great care in implementing and maintaining the security of the Site and your information. We employ industry standard procedures and policies to ensure the safety of the information we collect and keep, and prevent unauthorized use of any such information, and we require any third party to comply with similar security requirements, under this Privacy Policy. Although we take reasonable steps to safeguard information, we cannot be responsible for the acts of those who gain unauthorized access or abuse our Site, and we make no warranty, express, implied, or otherwise, that we will prevent such access.

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7. THIRD PARTY SHARING

We do not, under any circumstances, sell Customer Data, nor do we share it with any other party unless it is required by law. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

We may use your personal information to send you system alert messages, inform you of new features and services provided by us, provide customer support, bill you and process your payment, or to protect the rights and safety of SkyFots Global Logistics, its customers, or suppliers.

We may also disclose purchase details to allow resellers, and Customer Data to representatives and advisors like attorneys, accountants, to help us comply with legal, accounting, or security requirements.

8. TRANSFER OF DATA

The Personal Information you provide to us may be transferred and processed for the business purposes outlined above to locations outside the country from which you are accessing this website. This will certainly include Nigeria. This may involve countries that do not offer a level of protection for your Personal Information that is comparable to that of your country. By agreeing to this Privacy Policy, you give your consent to the transfer as detailed in this section, where permitted by applicable law.

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9. RETENTION

We will retain your personal information for as long as necessary to provide our services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Retention periods will be determined taking into account the type of information that is collected and the purpose for which it is collected, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable time. Under applicable regulations, we will keep records containing client personal data, account opening documents, communications, and anything else as required by applicable laws and regulations.

We may rectify, replenish, or remove incomplete or inaccurate information at any time at our discretion.

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10. MINORS

We understand the importance of protecting children’s privacy, especially in an online environment. Under no circumstances shall we allow use of our services by minors without prior consent or authorization by a parent or legal guardian. We do not knowingly collect Personal Information from minors without Parental or Guardian consent.

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11. USER RIGHT

You may request to:

(a) Receive confirmation as to whether or not personal information concerning you is being processed, and access your stored personal information, together with supplementary information.

(b) Receive a copy of personal information you directly volunteer to us in a structured, commonly used and machine-readable format.

(d) Request erasure of your personal information.

(e) Object to the processing of personal information by us.

(f) Request to restrict processing of your personal information by us.

(j) Lodge a complaint with a supervisory authority.

However, please note that these rights are not absolute, and may be subject to our own legitimate interests and regulatory requirements.

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12. UPDATES OR AMENDMENTS TO THIS PRIVACY POLICY

We reserve the right to make periodic amendments or revisions to the Privacy Policy; any significant changes will be effective immediately upon the display of the updated Privacy Policy. The date of the last revision will be shown in the "Last modified" section. Your continued use of the Platform, following the announcement of these amendments on our website, indicates your acknowledgment and acceptance of the changes to the Privacy Policy and your agreement to be bound by the terms of these amendments.

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12. HOW TO CONTACT US

If you have any general questions about the Site or the information we collect about you and how we use it, you can contact us using the information listed at the bottom of the website.

Alternatively: You can reach us by using our contact us form on the website or by sending e-mail to our support desk at info@skyfotsglobal.com

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13. IMPLEMENTATION DATE

This Data Protection and Privacy Policy document is effective as of May 15, 2025.

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